Politique d’expédition
Shipping Information
We will prepare the shipment within 1 to 3 business days after your order is confirmed. Orders placed during the week are typically processed within 1 business day, but those made on Friday nights or over the weekend may take a little longer. Once shipped, the order is estimated to be delivered within 8 to 12 business days. We strive to provide you with a smooth ordering and shipping experience. If you have any questions or concerns, please feel free to contact our customer service at contact@maisonrosaline.com.
Restocking Policy
If your order is returned for any of the following reasons:
- Incorrect or incomplete shipping address provided at checkout.
- Delivery rejected or refused by the recipient.
- Lack of response to the courier's attempts for redelivery when offered.
We reserve the right to charge a 50% restocking fee, which will be deducted from the refund.
Note: In some cases, carriers may offer a return option. If the reshipment is refused or not completed within the timeframe set by the carrier, the restocking fee will apply. To avoid this, we strongly recommend that you check the shipping information when making your purchase and respond promptly to any delivery-related issues.